Scenic view of Biddulph Moor
Annette C.

PA, Hinson Parry

"Clyk offer excellent IT Support, staff who are always on hand to help. Professionalism, together with great customer service to name a few.Over the last few years they have allowed us the comfort of knowing that whatever IT problem we encounter, clyk are always on hand to put it right."

12+ years of proactive IT support

What makes us so good?

At Clyk, we pride ourselves on our exceptional service, and our track record speaks for itself. We have a 4.9-star rating out of 40 reviews, demonstrating our commitment to customer satisfaction. With our team of dedicated experts, we ensure uninterrupted operations and maximum uptime of your IT systems.
customer satisfaction rate

Customer satisfaction rate

We take pride in our exceptional customer service and strive to maintain a high customer satisfaction rate. Currently, our satisfaction rate stands at 98.5%, based on feedback from our valued clients.

response time

Response time

At Clyk, we understand the importance of prompt support. Our average response time is an impressive 2 minutes, ensuring that your IT issues are addressed promptly, minimising downtime and disruption to your business operations.

first time issue resolution

First-time issue resolution

Our team of skilled IT experts is committed to resolving issues efficiently. We have an outstanding first-time resolution rate of 92%, saving you valuable time and resources.

client rentention rate

Client retention rate

We believe in building long-term partnerships with our clients. Our client retention rate of 95% showcases our dedication to providing consistent, reliable, and effective IT support.

Technical support in Newcastle-under-Lyme
12+ years of proactive IT support

Introduction to Newcastle-under-Lyme

Welcome to Newcastle-under-Lyme, your hub for comprehensive IT support services tailored to meet the unique needs of businesses in this vibrant city. Newcastle-under-Lyme is a thriving town in Staffordshire, known for its vibrant business community and dynamic economic landscape. As a business owner in this area, you know that technology plays a crucial role in the success of your enterprise.

With Clyk by your side, you can focus on your business's growth and efficiency, knowing that your IT needs are in capable hands. We take pride in being your trusted support provider, offering a wide range of solutions to keep your business running smoothly.

Fully managed IT

Benefits of choosing Clyk support provider

Proactive support

Expert guidance

Robust security

2-minute response time

Competitive advantage

Cost efficiency

No matter how big or small the business in Newcastle

Services for your IT needs

At Clyk, we offer a comprehensive range of IT services designed to cater to your specific business requirements. Our team of experts is well-versed in the latest technologies and trends, ensuring that you receive cutting-edge solutions to drive your business forward.

Whether you are a small startup or a well-established enterprise, we have the perfect IT service package for you.

Clyk with your Business IT

IT consulting and strategy

Our IT consultation services help you chart a clear and effective technology roadmap for your business. We analyse your current infrastructure, understand your goals, and create a strategic plan that aligns technology with your long-term vision. With Clyk's IT strategy, you'll always stay ahead of the curve.

IT consulting
Cloud Solutions
Clyk with your Business IT

Cloud solutions

Embrace the power of the cloud with our seamless cloud integration and management services. From data storage and backup solutions to cloud-based applications, we ensure that your business can operate efficiently and securely from anywhere, at any time.

Clyk with your Business IT

Network infrastructure

A robust network forms the backbone of your IT services . Our experts can set up a reliable network for your business, ensuring smooth connectivity and minimal downtime. We also provide ongoing network support and maintenance to keep your operations running without a hitch.

network infrastructure
cybersecurity in Newcastle-under-Lyme
Clyk with your Business IT

Managed cybersecurity and anti-virus

Protecting your business from cyber threats is our top priority. Our managed cybersecurity services include advanced threat detection, real-time monitoring, data encryption, and employee cybersecurity training to fortify your defence against potential attacks.

Clyk with your Business IT

IT hardware maintenance and software implementation

From recommending the right hardware to installing and maintaining software, Clyk provides end-to-end solutions for all your technology needs. We work with leading vendors to ensure you have access to top-quality products and licences.

IT hardware maintenance in Newcastle-under-Lyme
Data backup in Newcastle-under-Lyme
Clyk with your Business IT

Data backup and disaster recovery

In the face of unforeseen events, be it a natural disaster or a cyber incident, our disaster recovery and business continuity plans are designed to keep your business up and running. We implement data backup and recovery solutions, minimising downtime and data loss.

Industries that our support specialists serve

At Clyk, we take pride in serving diverse industries, empowering businesses to thrive in a technology-driven world. Our expertise extends to but is not limited to the following sectors:
Fully managed IT

What am I getting?

Whether you're a small startup or a large enterprise, our team of specialists is here to provide friendly and proactive support to ensure your IT infrastructure remains in top-notch condition.

Our expertise in technical support, remote assistance, and proactive monitoring allows us to resolve any issue promptly, giving you peace of mind and enabling you to concentrate on your core business. When you partner with Clyk for IT support in Newcastle-under-Lyme, you are getting:

Reliable solutions

Expert guidance

Robust security

2-minute response time

Competitive advantage

Cost efficiency

Hire cost effective business support in 2023
You deserve better.

Accreditation

Clyk is proud to be recognised for its commitment to excellence and adherence to industry standards. Our accreditations include:

1

Microsoft Certified Partner: We have achieved the Microsoft Certified Partner status, showcasing our expertise in Microsoft technologies.

2

Cisco Certified: As Cisco Certified professionals, we excel in implementing and managing Cisco networking solutions.

3

UK Enterprise Awards: Recognise and celebrate the outstanding achievements of businesses and entrepreneurs across various industries in the United Kingdom.

4

1Password: Clyk is proud to be a 1Password official partner, allowing us to provide comprehensive security and authentication services.

5

Cyber Essentials: We have been awarded the Cyber Essentials certification, a UK government-backed scheme that sets out controls an organisation should implement to help protect its IT systems from cyber attacks.

6

TP-Link: Clyk is an official partner of TP-Link, the world’s leading provider of networking products and accessories.

7

HP business partner: We have achieved the HP business partner certification, demonstrating our expertise in HP products and services.

8

Dell Registered Partner: We have earned the Dell Registered Partner certification, showcasing our extensive knowledge of Dell products and services.

9

Google Partner: As a Google Partner, we are able to provide comprehensive services across various Google products and services.

10

DropBox Partner Network: We are a part of the DropBox Partner Network, allowing us to provide services for business users on the cloud-based storage platform.

What others are saying... ...about us!

"Benjamin has carried out numerous IT installations for us. His ability to structure the systems has developed our network and made it able to expand with minimal attention and cost. He is trustworthy, and very much a people person as he works well within the team and is forward–facing towards customers."

Clyk Team
Cary Bailey

Caber Composites

“It's been a joy working with Benjamin and his team at Clyk. Their practical, no–nonsense approach to IT problems whilst also being at the forefront of technology, helps our business to be more efficient. I would not hesitate to recommend them to my friends and business colleagues.”

Jon scaled
Jonathan Cornes

Director, Jonathan Cornes Associates

“Yet again, Benjamin and his team have exceeded our expectations. They always respond to our needs and resolve our problems quickly so that we can continue with our core business. This is invaluable to us and it's all done with what we believe is a very fair price.”

Ian
Ian Phillips

Adept Vehicle Management

Since 2004, Clyk has assisted with all our IT needs. The service they've supplied has been second to none. They are always ready to assist our company, always knowledgeable and they maintain all our computing needs quickly and efficiently.

Trevor
Trevor Barnes

Director, Cruing UK

” Clyk offers excellent IT Support, and staff who are always on hand to help. Professionalism, together with great customer service to name a few. Over the last few years, we've had the comfort of knowing that whatever IT problem we encounter, they are always on hand to put it right. “

Annette Cartlidge

PA, Hinson Parry

“Clyk, and I have to mention their CEO, Ben in particular, are a reliable emergency service in these dark times. I can‘t really put it any simpler than this — if you need support with home working or any other issue, these are the people to go to.”

Stone
Richard Stone

Managing Director, Stone Junction

“Clyk has been our I.T and software providers for over five years. They have helped to improve our business systems and streamline our processes, making us a more efficient company. They are always professional and friendly while providing a high level of service.”

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Becky Evans

Hinson Parry

"I called Clyk as we were having major issues with migrating from PC machines to Macs. Not only were they helpful on first telephone contact, they offered same day visit and stayed beyond business hours to ensure we were up and running again. Great value for money and highly experienced within their field. I would highly recommend their services to anyone!"

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Louise Johnson–Collins

UK Tourism Online

Reliable Remote IT Support
Clyk with your Business IT

Next steps

Ready to take your IT infrastructure to the next level? We're just a step away from transforming your business. Choose one of the following options to get started:

Contact us by phone: Give us a call at 01782-479-005 to speak directly with our IT experts. We'll discuss your requirements, answer any questions, and provide tailored solutions for your business.

Fill out the form: Complete the contact form on our website with your details and a brief overview of your IT needs. Our team will get in touch with you promptly to initiate the next steps.

At Clyk, we believe in understanding your unique business needs before recommending the best IT solutions. Let's collaborate and find the right way to move forward together.

Let's Clyk

Prominent institutions in Newcastle-under-Lyme

We have identified four renowned institutions kinda related to the MSP industry and technology in Newcastle-under-Lyme, all located within a 10-mile range.

Lymelight Boulevard

Limelight Boulevard in Newcastle-under-Lyme is a bustling and vibrant shopping destination, offering a wide array of shops, restaurants, and entertainment options for visitors and locals alike who want to rest. With its lively atmosphere and diverse offerings, Limelight Boulevard is a must-visit destination in the heart of the town.

Newcastle under Lyme Library

Newcastle-under-Lyme Library is a vibrant community space that offers a wide range of books, resources, and services for all ages. With its welcoming atmosphere and knowledgeable staff, the library provides a perfect place for learning, exploration, and relaxation.

Vue Cinema Newcastle-Under-Lyme

Vue Cinema Newcastle-Under-Lyme offers a state-of-the-art cinematic experience, featuring the latest blockbusters in a comfortable and modern setting. With top-notch audio-visual technology and a wide selection of refreshments, it's the perfect destination for movie lovers in the area.

Cornwell's Chemists Limited

Cornwell's Chemists Limited in Newcastle-Under-Lyme is a trusted name in the community, providing top-notch pharmaceutical services and personalised care. With a commitment to health and well-being, Cornwell's Chemists is dedicated to serving its customers with excellence and compassion.

Our blog

Stay informed with useful IT tips

We are devoted to equipping you with practical advice on IT strategies, best practices, and emerging trends, by sharing our knowledge and insights. 

Efficient Network Monitoring Services
Clyk with your Business IT

Satisfaction guaranteed

At Clyk, we take pride in delivering top-notch IT support and services to our clients. Our commitment to excellence is backed by our Satisfaction Guaranteed.

We ensure that all our clients receive reliable, efficient, and personalised IT solutions that meet their unique business needs. If for any reason you are not satisfied with our services, we will work diligently to address your concerns and make it right. Your satisfaction is our priority, and we are dedicated to building long-lasting partnerships with our clients.

Fully managed IT

Recycling and charity

At Clyk, we are committed to environmental responsibility and giving back to the community. As part of our sustainability efforts, we actively promote electronic recycling. If your business has outdated IT equipment, we can help you responsibly dispose of it, ensuring minimal environmental impact.

Additionally, we support various charitable initiatives aimed at bridging the digital divide. Through partnerships with local organisations, we donate refurbished computers and provide IT training to underserved communities. By choosing Clyk as your IT solutions provider, you contribute to these meaningful initiatives and help make a positive difference in society.

Tailored IT Support Solutions for Newcastle-under-Lyme Businesses

Join our team

Clyk is not just a place for outstanding IT services but also a hub for talented professionals. If you are passionate about technology and want to be part of a dynamic team that drives innovation, we invite you to explore career opportunities with us.

Jonathan Cornes

Director, Jonathan Cornes Associates

"I called Clyk as we were having some major issues within our business integrating from PC machines to Macs. Not only were they helpful on first telephone contact but were also able to offer an on–site visit the same day and even stayed on after business hours in order to fully resolve all issues for us to ensure that we were up and running again for the next working day.

I have found their aftercare and support to be invaluable and would highly recommend their services to anyone! Great value for money and highly experienced within their field. Excellent service and great to know they‘re there! Many thanks."

Ready for hassle-free IT support?

Let’s do it!

Take the first step towards a better IT experience. Talk to a Clyk IT expert today, and discover the difference we can make for your business. We're ready when you are.

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Frequently asked questions about IT support in Newcastle-under-Lyme

What IT support services do you provide in Newcastle-under-Lyme?

Why should I choose Clyk for IT support in Newcastle-under-Lyme?

How flexible are your IT support contracts?

Do you provide remote IT support for businesses in Newcastle-under-Lyme?

How do I trust Clyk as my IT support specialist in Newcastle-under-Lyme?

Can you provide IT support for desktop computers and servers?

How do I get in touch with Clyk for IT support services in Newcastle-under-Lyme?

How does Clyk proWhat sets Clyk apart from other IT support providers in Newcastle-under-Lyme?

Can Clyk support businesses in Stoke-on-Trent as well?

What types of IT issues can Clyk help resolve for my business?